Operational monitoring for field service businesses
Missed calls, stale quotes, botched handoffs, reviews you never asked for — FixOps monitors the operational gaps that cost field service businesses 15–30% of their revenue. Continuously, automatically.
No software to install. No credit card. You keep the report no matter what.
The handoff gap
You're probably leaking revenue in four places and don't fully see it:
Every unanswered call is a job somebody else won. Most shops don't even know the volume they're losing.
No follow-up cadence, no close. The customer wanted to buy — you just didn't ask again.
Dispatchers, techs, admins — the customer feels the gap before you do. That's the review you don't want.
The next customer searches Google before they call. Every missing review is a warm lead going cold.
If you knew exactly which of these was hurting most — and the dollar size of it — you could fix it next week.
The platform
FixOps continuously monitors the signals that matter — calls, scheduling, follow-ups, reviews — and surfaces the patterns you can't see in the daily chaos.
It's not a dashboard you check. It's a system that tells you when something is wrong, what it's costing you, and what to do about it.
See it for yourself
Not sure where your gaps are? We'll run FixOps on your actual operation for 14 days and hand you a full diagnosis — no commitment, no software to install.
3 to 7 specific issues documented with evidence — screenshots, call samples, a real job traced end to end.
Estimated revenue recovery per issue, ranked easiest-to-fix first. So you know where to start.
Who does what, by when, what tool if any, what changes in your day. Instructions, not theory.
The audit shows you what FixOps sees. The software keeps watching — so nothing slips back.
The process
Tell us about your shop, your service area, your busiest week. We sign a mutual NDA.
We plug into your CRM, calendar, and call recordings (read-only) and trace real jobs end to end — the call, the booking, the dispatch, the follow-up, the review.
Written diagnosis, dollar impact, action plan. Keep it. Use it. Walk away. No strings.
Built for operators
We're building FixOps by running these audits. Every one sharpens the software's detection and earns us a case study (anonymized unless you say otherwise).
You get a real diagnosis — the kind that would cost $5–15K from a consultant — at zero cost. If you want FixOps to keep monitoring after the audit, we can talk about that separately. If not, the report is yours.
Nothing. No credit card. No upsell pressure. We sign a mutual NDA and you walk away with the report whether you ever talk to us again or not.
To run the audit properly we need read-only access to a few things: your CRM or job management system, your calendar or dispatch board, and call recordings from the audit period. We walk you through the setup on the intake call — it typically takes 5–10 minutes. We sign a mutual NDA before you share anything, access is strictly read-only, and we revoke it the day the audit ends.
About 30 minutes total across the 14 days: one 15-minute intake call, one 15-minute readout call, plus a few emails.
You have a written plan. You can implement it yourself, hand it to your ops manager, or keep FixOps running to monitor continuously and catch issues as they emerge. Your call.
We'll follow up within 24 hours to book your intake call.